Privacy Policy

Personal Information

• Contact Information: When you contact us via our contact form, we collect your name, email address, and message content.
• File Processing: We do not store your files on our servers after processing completes. Temporary files are auto-deleted within 1 hour for security.

Automatically Collected Information

• Analytics Data: We collect basic analytics including page views, device type, browser information, and approximate location to improve our service.
• Usage Data: Information about how you interact with our tools, including tool usage frequency and error reports.
• Technical Data: IP address, browser type, operating system, and referring website for security and optimization purposes.

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our PDF processing tools
• Customer Support: To respond to your inquiries and provide technical support
• Analytics: To understand usage patterns and improve user experience
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with applicable laws and regulations

We use cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality and security
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences
• Advertising Cookies: Used by Google AdSense to display relevant advertisements

You can control cookies through your browser settings. For personalized ads, visit Google Ad Settings to manage your preferences.

We use Google AdSense to display advertisements on our website. Google may use cookies and other tracking technologies to serve ads based on your interests and previous visits to our site and other websites.

• Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet
• You may opt out of personalized advertising by visiting Google Ads Settings
• You can also opt out of third-party vendor use of cookies by visiting the Network Advertising Initiative opt-out page

Third-party links on our site have their own privacy policies. We are not responsible for the privacy practices of external websites.

Data Retention

• Processed Files: Automatically deleted within 1 hour of processing
• Contact Information: Retained for 2 years or until you request deletion
• Analytics Data: Retained for up to 26 months as per Google Analytics standards
• Error Logs: Retained for up to 12 months for debugging purposes

Security Measures

• SSL/TLS encryption for all data transmission
• Secure file processing with automatic deletion
• Regular security audits and updates
• Access controls and monitoring systems

If you are a resident of the European Union, you have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing your personal data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at support@convertmorph.com. We will respond within 30 days.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: support@convertmorph.com
• Contact Form: Available on our website
• Response Time: We aim to respond within 24-48 hours